MyCash Lending Investors Inc. is a Philippine lending company that provides access to online loans through the MYCASH platform. Its official website presents a digital application process in which customers register using a mobile number, complete the required loan information, select an available amount and term, and wait for approval and disbursement.
The company is also identified as the operator of PHPocket in its official privacy policy. The MyCash website uses a PHPocket email address for customer communication, indicating that the two names are connected with the same lending company.
The official MyCash website advertises the following general conditions:
These figures describe the highest loan amount, lowest advertised annual rate and longest term shown on the company’s website. They should not be interpreted as guaranteed conditions for every borrower. The actual amount, rate and term available to a customer are determined during the application process.
The public website does not display a universal offer applicable to all users. Instead, applicants proceed to a selection page after completing their information and choose from the loan options made available to them.
MyCash advertises loans of up to ₱50,000. The website does not publicly specify one minimum loan amount for every customer.
An applicant may not necessarily qualify for the full ₱50,000. The amount available through the platform depends on the information submitted and the result of the company’s assessment.
Before confirming a transaction, the borrower should check the amount displayed in the application, including:
Only the conditions presented for the specific application should be treated as the borrower’s actual offer.
The MyCash homepage states that annual interest rates may be as low as 6%. This is a minimum advertised rate rather than a fixed rate promised to every applicant.
The public pages reviewed do not provide:
Applicants therefore need to review the loan agreement and disclosure information displayed before accepting the transaction. The repayment cost should be evaluated using the total amount payable, not only the advertised minimum interest rate.
MyCash advertises loan terms of up to 360 days. The company does not state that every applicant can select the full 360-day period.
After completing the required information, the customer is directed to a page where the available amount and term can be selected. The repayment period offered to a particular user may therefore be shorter than the maximum shown on the homepage.
The borrower should verify the number of payments, individual due dates and installment amounts before confirming the loan.
The company describes a four-stage online process.
The MyCash website instructs customers to download and install MYCASH through Google Play or the Apple App Store. The user then logs in using a mobile phone number.
Applicants should use only the application or download channel linked from the official company website. Identification documents and financial information should not be submitted through an unofficial APK file, social-media account or unverified download link.
After logging in, the applicant selects Apply Now and enters the information requested by the platform.
The company’s privacy policy states that loan-application information may include details about the applicant’s income, employment and proposed use of the loan proceeds. The platform may also process identification, contact, financial and device information.
Once the required information has been submitted, the applicant proceeds to the amount and term selection page. The customer can choose a suitable option from those displayed by the platform.
The presence of an option in promotional materials does not mean it will be available in every account. The amount and repayment period shown after assessment are the relevant conditions for the individual application.
The final step described by MyCash is to submit the application and wait for approval and fund disbursement.
The public website does not specify one guaranteed approval time or disbursement period. It also does not state that every completed application will be approved.
The homepage does not publish a short, fixed checklist of eligibility requirements. However, the company’s official privacy policy explains the types of information that may be collected and processed during an application.
These include:
The policy also refers to contact-list information and information concerning the types of applications found on the customer’s mobile device.
The exact fields and documents required for a particular customer are displayed during registration and application.
MyCash states in its privacy policy that collected information may be used to assess whether a customer is eligible for its products and services. This includes evaluating creditworthiness, determining whether the applicant can afford the requested product and checking eligibility for additional benefits.
The company may receive information from:
The information is also used to verify identity, prevent fraud and money laundering, comply with Know Your Customer requirements, administer the service and provide customer support.
The privacy policy states that MyCash, operating through PHPocket, may use automated processing when reviewing loan applications.
Automated systems may be used to determine whether an applicant is eligible for a product and whether the proposed transaction should proceed. The company explains that this process is intended to provide credit decisions for customers who may have limited credit histories, banking data or income from formal sources.
Automated tools may also be used to identify possible fraud or money-laundering risks. Access to the service may be suspended or refused when the system detects information or activity considered inconsistent or suspicious.
A customer whose application is declined as a result of an automated credit, underwriting or fraud decision may request a review using the contact address stated in the privacy policy.
MyCash states that personal information may be disclosed when necessary to provide and administer its services. Possible recipients include:
Information may also be disclosed to enforce an agreement, protect the company’s rights or comply with a subpoena, court order or other formal legal requirement.
The privacy policy states that customer information may be transferred outside the Philippines, including to the United States or Singapore.
MyCash states that appropriate safeguards will be used when information is transferred to another jurisdiction. Nevertheless, customers should read the privacy policy before submitting identification, financial and mobile-device information through the application.
MyCash may retain customer information for as long as necessary to provide its products, complete its services, comply with legal obligations and establish legal claims or defenses.
The policy notes that a deletion request may not result in the immediate removal of all information when the customer still has an unpaid loan or when the company is legally required to retain the records.
Customers may exercise rights relating to:
Requests may require supporting information so the company can verify the customer’s identity and the accuracy of the requested change.
The official privacy policy also describes a PHPocket referral program. A customer may receive a referral from another user and apply for a loan through the referral link.
When the referred borrower successfully repays the loan, the referring customer may receive a bonus. The company states that repayment-status information shared for this purpose remains anonymized and that identifiable personal repayment information is not disclosed to another user.
The availability and conditions of any referral promotion should be checked in the current application.
The company publishes the following information:
The same corporate name, registration number and Certificate of Authority appeared in the Securities and Exchange Commission’s list of lending companies dated May 31, 2020.
The SEC list is historical and should not be used to determine the company’s current loan price. Current borrowers should rely on the terms shown in their individual MyCash application and agreement.
The MyCash website publishes the following contact details:
The separate PHPocket privacy policy provides [email protected] for privacy requests, requests to review an automated decision and other data-related concerns.
Customers should use the contact information shown on the official website or inside their current account. Payments, IDs, one-time passwords and bank credentials should not be sent to an unidentified individual claiming to represent MyCash.
Yes, the Mycash Lending Investors Inc. is legit. It registered with the Securities and Exchange Commission (SEC), with Registration No. CS201840987 and Certificate of Authority No. 2814. To verify this information, you may also visit the official SEC website.
If you want to file a complaint against "Mycash Lending Investors Inc.", you may leave a review or contact the SEC by email at [email protected] or by calling the SEC Call Center at 02-5322-7696.
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