Kviku

Company:
Kviku Lending Co. INC.

SEC Registration No. CS201918702. Certificate of Authority No. 3169, NPC Registration No. PIC-001-791-2021

Table of Contents
  1. How to Register?
  2. How to Log In?
  3. Personal Account Features
  4. What you can do in Kviku personal cabinet
  5. How to repay and contact support via Kviku cabinet
  6. FAQ

How to Register?

  1. Click on the «Register» or «Sign Up» button (usually located in the top‑right corner).
  2. Fill in the required personal information: Full name, Contact number, Email address, Desired password (follow the specified criteria, e.g., minimum 8 characters, including letters and numbers)
  3. Agree to the terms and conditions (check the box if required).
  4. Verify your phone number or email via the confirmation code sent to you.
  5. Complete the registration. You’ll be redirected to your new personal account.

How to Log In?

  1. Click on the «Log In» or «Sign In» button.
  2. Enter your registered email address or phone number.
  3. Type in your password.
  4. Click «Log In».
  5. If enabled, complete any additional security verification (e.g., SMS code).
  6. You’ll be directed to your personal account dashboard.

Personal Account Features

Once logged in, your Kviku personal account provides access to:

  • Loan applications: Submit new loan requests and track their status.
  • Account dashboard: View your current balance, loan limits, and active agreements.
  • Payment history: Check past transactions and repayment records.
  • Personal details: Update your contact information, address, or other profile data.
  • Document management: Upload or review required documents for loan processing.
  • Notifications: Receive alerts about payments, approvals, or account changes.
  • Customer support: Access chat or contact options for assistance.
  • Security settings: Manage two‑factor authentication or change your password.

How to Reset a Password?

If you’ve forgotten your password:

  1. On the login page, click «Forgot Password?» or a similar link.
  2. Enter your registered email address or phone number.
  3. Click «Send Reset Link» or «Submit».
  4. Check your email or phone for a password reset link/code.
  5. Follow the link or enter the code to create a new password.
  6. Confirm the new password and log in with it.

How to Delete an Account?

To delete your Kviku account:

  1. Log in to your personal account.
  2. Navigate to «Settings» or «Account Settings» (usually found in the user menu).
  3. Look for «Delete Account», «Close Account», or a similar option.
  4. Review any warnings or requirements (e.g., outstanding loans must be settled).
  5. Confirm your identity (may require a verification code or additional info).
  6. Submit the deletion request.
  7. Wait for confirmation: Kviku may take a few days to process the request and send a final confirmation email.

Note:

  • Ensure all loans are repaid before requesting deletion.
  • Deleting your account will remove access to your data and services.
  • Contact Kviku support if you encounter issues with the deletion process.

What you can do in Kviku personal cabinet

Kviku's personal cabinet links online applications with loan repayment. Borrowers access their account through the registered email or phone number and password, with extra verification where enabled. Once logged in, the borrower can review an active agreement, outstanding balance, loan limit and past transactions. The cabinet also displays payment information and is used to start a new loan request or update profile details. An important Kviku-specific action is Pay: the lender's published instructions direct customers to this control in their Profile when they need bank-transfer information. The bank option opens account details to use for payment, while Kviku's site also describes an online card route. If the password is lost, the login guide describes Forgot Password?, with a reset link or code sent to the registered contact. Customer support may be required when the registered phone or email is no longer accessible.

How to repay and contact support via Kviku cabinet

From the Kviku account, review the amount due and select Pay in the profile. For bank transfer, choose that option to display Kviku's bank instructions; the lender warns that this channel may require up to five days for processing. The website also supports card payment, requesting cardholder details and an SMS confirmation code. If a completed repayment is still missing from the account, Kviku's published FAQ advises sending the proof of payment to support.

FAQ

How to change mobile number/email in Kviku account?

Kviku's login description includes profile-contact edits. If your current login works, review the contact details in the account; if SMS confirmation prevents the change or you no longer control the number, write to [email protected] to request verified account recovery.

Can I repay Kviku loan directly in personal cabinet via GCash?

Kviku's profile has a Pay function for bank and card payments. Its published GCash route is in the GCash app: Pay Bills → Loans → Dragon Loans, followed by the reference/payment amount and contact mobile number requested for the transaction. Keep the receipt and check your Kviku loan balance.

Why can't I log in to Kviku app?

Check the registered email or phone and password, use Forgot Password? to request a reset code or link, and update the official Android app if necessary. When SMS verification fails or account access remains restricted, contact [email protected] with the account-identifying details requested by support.

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