Mocasa reviews

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Mocasa

Company:
Philippine Cashtrout Lending Corporation

SEC Reg. Number: CS201910407. Certificate of Authority Number 3015

https://mocasa.com/
  • Anonymous

    this is fraud and they asked you to top up money before getting the loan and the money goes to a certain individual Gcash or bank account than to their own company account. they manipulated a group account in telegram and you assumed they are also filing a loan and try to convince of their different backgrounds and loan amount so that you assume you're not just alone. They also use photos like one person in group chat's fmaily is the hospital and the other one is arguing if Cashtrout is a legal company in SEC thay completely to their respective roles for you not to questions.

    Useful: 0 
    February 10, 2026
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Mocasa complaints and how to file one

If you have an issue with Mocasa, contact the lender first using its official support channels.

Customer support

When contacting support, include your loan reference number, payment details and a clear description of the issue. Keep copies of your emails, receipts and screenshots.

If the lender does not resolve your complaint, you can submit it to the Philippine Securities and Exchange Commission (SEC) through the official SEC iMessage portal:
https://imessage.sec.gov.ph/

If your complaint relates to misuse of personal information or unauthorized access to your contacts, you may also contact the National Privacy Commission (NPC).

Reviews on this page reflect borrowers' personal experiences and are not official complaints. If you have dealt with Mocasa, you can also share your experience below.

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